I unfortunately did business with Exclusive Furniture. I bought a dining room set from them out of a catalog because the one I wanted they didn't have in stock.
The asst mgr. told me if I didn't like it he would replace it or give me a full in-store refund. After delivery my wife and I were very disappointed with it. After calling for three days trying to get the salesman, we went out and bought a new table somewhere else.
I finally got hold of the asst mgr who told me all sales were final. I reminded him of his promise to refund my money if I didn't like it. He told me it on the sales invoice that all sales are final. I spoke with the owner Sam who told me he would order a new table.
I told I didn't want it, I wanted my money back. he said no! and was an *** about it as well. I finally got an in-store credit which does me no good as I have no intentions of ever doing biz.
with them again. He even had the audacity to put a time limit on the credit, kinda use it or lose it. I have filed a complaint with the BBB which has gotten nowhere. Let it be known Don't do business with these guys.
He does those *** commercials with the chainsaw and his kids screaming Where low prices live!!! more like where low life's screw customers