Product: Exclusive Furniture Delivery Service Clear all filters (0 of 13 reviews match)
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Bought 2 window mirrors 3 weeks ago and still have never received the items up to today. After four follow-up calls (with no courtessy call back from them as they said they will), plus three times failed delivery promised (also without courtesy call notification),...
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Exclusive Furniture Delivery Service
#1401047
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Decided to put furniture in layaway at the Humble Store back in October of 2017 after hurricane Harvey, since we lost half of our house from the floor up. Kids saw what they wanted and so did fiance and I. Well my total item purchase was over $4000 and that was only...
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Anonymous
Laura Hernandez

I wish I would have read this prior to my purchase. I got ripped off. Now I’m stuck paying paying for broken furniture they sold me and the wrong side rails for my bed. Please...

2.6
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Exclusive Furniture Delivery Service
#1356930
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I bought a bedroom suite from EF. The pieces all arrived in good shape, but the bottom of the dresser was broken and damaged. I sent two back and finally received a decent one on the third try. Customer service is the worst. Calling into customer service was a waste of...
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Exclusive Furniture Delivery Service
#1309692
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He was very rude and blunt and did not care that I made a purchase of over $6000!! I will be contacting the corporate office! Also, the delivery service was horrible, the worker got mad because he couldn't get the furniture in my apartment and so he went outside...
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MonumentalHorse
MonumentalHorse

I'm so sorry! Their furniture is so cheaply made!!! Next time, go to Gallery Furniture. They have high quality furniture and honor their promises.

1.8
Product
Exclusive Furniture Delivery Service
I liked
  • Kirsten the saleslady was nice
I didn't like
  • Lambert
  • Customer service
#1244568
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Never again will i purchase anything from this company.They give you the run around with everything. When i went to pay for my funiture what i orded was not in stock. Every time we went into the store to see about the funiture it would take them 20 minutes just to pull...
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1.0
Product
Exclusive Furniture Delivery Service
#1199007
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I wanted to check to see if any of the stores in the surrounding Houston area have this in stock.The one that is pictured is the 5250 Perth Smoke Sectional. The sales rep (possibly manager) at the Humble location told me that they did not have this model but instead...
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2.2
Product
Exclusive Furniture Delivery Service
I didn't like
  • Being lied to persistently
  • Lack of care for customer concerns or issues
  • Damaged product couldnt be delivered
#1131352
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I ordered $11,700.00 worth of merchandise form the Humble Texas store.That day the salesman was so nice and even asked for a huge because the store had not sold anything that day. That was the end of the "great service". The first set of delivery guys were horrible!!...
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2.0
Product
Exclusive Furniture Delivery Service
#1088981
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Sales man never helped us correctly, took the sale away from another sales person.Promised furniture and did not deliver and never called us to explain why. He did not deliver the product when we were ready to have delivered. The bed room suite came incomplete....
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Exclusive Furniture Delivery Service
#915647
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People be careful, there is a fraudulent activity going on here. Do not go to this store to make a purchase for any reason and if you wish to, be careful and read every document word to word, because at this place all sales are final, doesn't matter if you just paid...
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1.0
Product
Exclusive Furniture Delivery Service
I didn't like
  • Manager never getting back
#743905
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There should be no stars. This place is terrible! At the humble location I bought a lot of furniture, they only delivered about half my stuff and the delivery guy was disrespectful. I had to call to find out about my other furniture, I was told it was back ordered, and...
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Anonymous
Anonymous

Thank goodness I looked at these reviews. Sounds like Exclusive Furniture is a awful place to buy furniture. Threatening to call police on those complaining about poor quality...

1.0
Product
Exclusive Furniture Delivery Service
#698165
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