Product: Exclusive Furniture Shipping Service Clear all filters (0 of 6 reviews match)
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Exclusive Furniture - The Worst Experience and Customer Service EVER!

This is the worst experience I have ever had in my life! I went in over a week and a half ago for a desk, desk hutch, chair and bookshelf and needed up getting used product, incorrect product and no product. I have yet to hear from the customer service manager!! The sales woman called me to offer me "cupcakes" for my inconvenience!! You have to be kidding me! Do not buy from here ever!! I will never step foot in one of these stores again!
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Exclusive Furniture Shipping Service
#1094442
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Exclusive Furniture Shipping Service Review

Bought a full bedroom set purchased the chest never received the chest..each time I call they keep telling me it's on backorder and cannot get a refund for that one piece. Horrible management because they never call back!!! Don't ever shop at Exclusive Furniture @ 6900 Southwest Freeway, I won't
3.3
Details
Advertised vs Delivered
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Exclusive Furniture Shipping Service
#1038732
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Do you know that you cannot get out of the contract even though the furniture has not been delivered?!My friend is a widow and decided she could not afford over $2000 worth of furniture. She called within 24 hours and IF they give her a refund at all, they will keep...
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2.8
Product
Exclusive Furniture Shipping Service
#952831
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We purchased $8,000 worth of furniture with Exclusive Furniture. The day before we got scheduled for delivery we were told they didn't have all the pieces we bought. One bedroom set was going to take a minimum of 90 days to received. Three other pieces about a month....
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Anonymous
sarmad

I hop I read this before I purchase, I'm suffering the same now !

Anonymous
***ed

Exclusive has poor customer service. Don't waste your monies there.

1.6
Product
Exclusive Furniture Shipping Service
I didn't like
  • Bad customer service
#915238
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My husband and I ordered a Chaise on 7/23/16 @ the Grand Parkway location. We were giving a definite delivery date of 7/30/16 The furniture never was delivered and after numerous calls to speak to the store manager, I was told by the salesman it was on back order. A...
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2.2
Product
Exclusive Furniture Shipping Service
#908129
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When the two gentlemen were bringing in my furniture, I noticed that the coffee table set and the rug that they delivered were not the ones I was expecting. So I called the store and spoke to the same lady as before. She informed me that I could just refuse the...
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Exclusive Furniture Shipping Service
#884576
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