Latest review first
This was a great educational tool for me. I’m a Retired Teacher. I purchased a 5 year warranty trying to cover the original item. After 2 months the spring broke on the left recliner. I was offered a cash out. NO offer was made to me to swap out the item. Thus, 3 years...Read more
Bought 2 window mirrors 3 weeks ago and still have never received the items up to today. After four follow-up calls (with no courtessy call back from them as they said they will), plus three times failed delivery promised (also without courtesy call notification),...Read more
Exclusive Furniture - *** no
*** up place to go. Do not shop here.
I bought a sofa set at exclusive furniture at gulf freeway location, and purchased a 5 year warranty furniture. After 2 years the material on the sofas started to to tear went called the warranty company and they told me I had to talk to the store,I went to the store...Read more
I went into Exclusive Furniture store in Richmond, Texas. Store # 660. My furniture was delivered 3 days later. I was purchasing the furniture for my mom who is going thru stage 4 Lung Cancer. The table came to my mom home scratch. I was in the hospital at the time...Read more
I didn't like
- Customer service
Decided to put furniture in layaway at the Humble Store back in October of 2017 after hurricane Harvey, since we lost half of our house from the floor up. Kids saw what they wanted and so did fiance and I. Well my total item purchase was over $4000 and that was only...Read more
I went to this location in August to purchase some furniture and" Ike" did not carry out my instructions as to the number of years of financing. I requested 3 years but i was given one year, i guess in order to get his commission. The Store Manager" Eugene", was very...Read more
Exclusive Furniture - Piece of *** company
Selling cheap junk poor customer service. The manager is stupid. Be sure you got the right mattress. They will give you a cheap one.
I purchased some “furniture” from Sam Zavary on 03/10/2018. The purchase we made was for a sofa set, that came to ($1578.29), which included a (USELESS) five year protection plan. I call the protection plan USELESS, because it is just exactly that - all it amounts to...Read more
Exclusive Furniture delivered our dinning room set on the agreed upon delivery date. The workers realized after bringing everything into our house that the glass insert was missing from the table. They told me that they will leave the chairs but have to return the...Read more