(25 of 68 reviews match)
Latest review first
I recently bought a dresser as part of my existing master bedroom set. The bed, mattress, one night stand, dresser mirror and a matching TV console was bought along with a lot of other furniture by us as a newly married couple about 5 years ago. We recently bought a...Read more
I spent over $5000 at Exclusive Furniture. They made promises and guarantees. They have not honored. All furniture has fallen apart in less than a year. It looked so pretty on the showroom floor. It was so cheaply made. I thought this furniture would last me 10...Read more
I didn't like
- Lack of care for customer concerns or issues
- Bad customer service
- Quality or service
I purchased living room set and dining room set and was supposed to receive a new HD tv. But the salesman Lambert would not honor it saying it didn't apply to me and my purchase. He was very rude and blunt and did not care that I made a purchase of over $6000!! I...Read more
Exclusive Furniture - Issue with a manager at 290 store
I want to purchase a sofa set..after the deal ,i was told i couldnt buy it!! So i need to talk to the district manger r one of the owner myself how this can happen?!!?
Never again will i purchase anything from this company. They give you the run around with everything. When i went to pay for my funiture what i orded was not in stock. Every time we went into the store to see about the funiture it would take them 20 minutes just to...Read more
Exclusive Furniture - Worst Furniture Store Ever
Horrible Customer Service! Was sold *** fake leather that the salesman said was way better quality than real leather. Started peeeling and when i tried to use the warranty they said the problem wasnt covered.
I saw this nice looking Chaise Sofa that I wanted, so my daughter decided to get it for my Christmas gift. She visited Exclusive Furniture the Tuesday before Christmas. To have it delivered was almost as much as the sofa, So we decided to pick it up ourselves. They set...Read more
I didn't like
- Delay on delivery
- Poor customer service
We lost everything in the flood. Decided to buy 3 bedroom sets. Total was 3700 . my debit card only allowed $1000 to be taken. I went back the next day to cancel order because someone was going to donate furniture. I explained this to the people that worked...Read more
I'll get straight to the point . Exclusive Furniture at the SW Frwy location needs an over haul in management, specifically Robert Maloncon. He is unprofessional , flirtatious, rude and disrespectful! Beware of this person as you can count on him to avoid your phone...Read more
We purchased $8,000 worth of furniture with Exclusive Furniture. The day before we got scheduled for delivery we were told they didn't have all the pieces we bought. One bedroom set was going to take a minimum of 90 days to received. Three other pieces about a month....Read more
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